The NetFoundry AppWAN for Watson connects contact centers and businesses to Watson voice services, using the contact center’s existing Internet access providers, with enterprise grade security and reliability.
AppWAN for Watson is best paired with IBM’s Voice Gateway, giving customers a turnkey solution to leverage Watson’s voice services. Both solutions use horizontally scalable, cloud native sets of microservices, deployable as cloud or on-premises Docker containers, virtual machines or appliances.
AppWAN for Watson integrates software defined networks in each Watson voice application. AppWANs are built to connect services, as opposed to traditional networks which connect nodes. This means each Watson AppWAN meets the specific security and reliability needs of each Watson service, enabling the business or contact center to consume Watson services from their existing Internet access providers, avoiding the roadblock of trying to extend MPLS networks to Watson data centers.